From the "eat your own cooking" department, this week I had a call with a client contact at Nokia. After scouring our CRM and her e-mails for her "office" phone number, I realized I only had her mobile number. With a small sense of panic I made the call, only to quickly conclude, "it's Nokia, dummy!" The client confirmed that employees there (US corporate office in White Plains, NY) do not have desk phones, and thus exclusively use their mobiles for work. The client said she never misses a call and prefers to have just the one phone number. I think this is great internal brand support - I wonder if other cell phone makers, and even the wireless service providers, do the same thing?